Quality Assurance Consultancy

Copperhead QARA/RP Services Ltd

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We supply QA and RP services for the medical device and pharmaceutical sector.

Providing quality assurance and regulatory compliance services for medical device and pharmaceutical industries, ensuring products meet stringent standards for safety and efficacy. Trusted expertise for industry excellence.

About

We are quality professionals, offering consultancy services to support small to medium sized pharma/device companies to generate or repair their quality management systems to ISO/GDP/GMP.

We specialise in QARA services and can provide a contract RP for medicinal product wholesale activities.

Matt Curtis
Owner and Director

I started offering services as a sole trader back in 2017, after working for two of the top 10 global pharmaceutical companies, and a small MAH with wholesale activities. With 30 years’ experience ranging from analytics, stability, regulatory, product development, quality management and outsourcing. I then realised, that the thing I like to do the most is to help people with their quality challenges. The business received a refresh in 2022 with the name Copperhead linking my passion for brewing beer at home.

Matthew Curtis

Services

Copperhead can provide the following services as standard, others on request, or a mixture of the services listed.

Generate QMS/PQS

  • To meet ISO or GxP requirements
  • Written in your company documentation
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Contract RP

  • Act as contract Responsible Person for UK MHRA Wholesale Distribution Authorisation
  • Assessment of storage and transport arrangements
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GxP/ISO Auditing

  • Perform GxP/ISO auditing services for internal processes or suppliers
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GDP Training

  • GDP annual awareness training
  • Deputy RP training/coaching
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QMS/PQS Remediation

  • Post Competent Authority inspection report advice and support the follow-up process
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Quality Event Management

  • Provide support for customer complaints
  • Provide support for deviation and investigations
  • Provide support for CAPA
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What is QMS/PQS?

Medical device manufacturers must meet the requirements for a quality management system that can be used by an organization involved in one or more stages of the life cycle of a medical device, including design and development, production, storage and distribution, installation, servicing and final decommissioning and disposal. Pharmaceutical manufacturers or MAH must achieve their quality objective reliably. There must be a comprehensively designed and correctly implemented Pharmaceutical Quality System incorporating Good Manufacturing Practice and Quality Risk Management.

What is Contract RP?

Regulation 45 of the Human Medicines Regulations 2012, as amended, requires that all licensed wholesale dealers should have at their disposal at least one person available as the Responsible Person (RP). The Responsible Person should have appropriate competence and experience, as well as knowledge of and training in Good Distribution Practice. Contract RPs are a significant feature within this industry.

What is GxP/ISO Auditing?

GxP (where x stands for GMP, GLP, GVP or GDP) is a set of regulations and quality guidelines that aim to address the safety of the pharmaceutical product in a systematic and effective manner while maintaining the quality of processes throughout every stage of manufacturing, control, storage, and distribution.

What is GDP Training?

Personnel should receive initial and continuing training relevant to their role, based on written procedures and in accordance with a written training programme. The RP should also maintain their competence in GDP through regular training.

What is QMS/PQS Remediation?

After the inspection closing meeting, you will receive a post inspection letter confirming any deficiencies found. You must respond to the inspector by email to confirm the proposed corrective actions and dates (CAPA) for when these actions will be completed. Remediation is putting these CAPA into effect and making sure effectiveness checks are proportionate.

What is Quality Event Management?

During normal manufacturing or wholesaling medicinal products/medical devices, planned events can go wrong or deviate. Feedback or customer complaints must be addressed and investigated. The same for deviations and planned changes. You may need advice as to best document these events and proceed.

 

Case Studies

Augmented and supported x3 GDP quality systems whilst being the RP on the WDA(H)

Steve from TS - "It’s been a pleasure working with Matt. His detailed but pragmatic approach allows us to meet our legal obligations and provide a constantly improving quality management system that adds value for our customers and the company."

Generated and support x3 medical device quality systems and act as deputy QA Manager

Gavin from NCN - "Matt is a joy to work with, and has been instrumental in the design and successful implementation of our ISO 13485:2016 compliant QMS. His pragmatic but thorough approach to quality management has been excellent. We would highly recommend Matt to anybody seeking quality management support!”

Generated and support a GMP/GCP quality system for a small biopharma company

Augmented and supported a quality system for a biotech company with API supply and DP manufacture

Augmented and support x2 quality systems for UK NGO companies operating outside the UK

Lucy from SS - “Matt is an invaluable asset as our contract RP, seamlessly balancing his helpful and friendly demeanour with an unwavering commitment to GDP compliance.

Contact

Please send us a message using the form below. We will then follow up to determine your requirements.